Alex Vandiver > RT-Extension-CommentOnCreate > RT::Extension::CommentOnCreate

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RT-Extension-CommentOnCreate-1.00.tar.gz

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CPAN RT

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Module Version: 1.00   Source  

NAME ^

RT::Extension::CommentOnCreate - Adds an optional Comment box to Ticket Creation

INSTALLATION ^

perl Makefile.PL
make
make install

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm

If you are using RT 4.2 or greater, add this line:

    Plugin('RT::Extension::CommentOnCreate');

For RT 4.0, add this line:

    Set(@Plugins, qw(RT::Extension::CommentOnCreate));

or add RT::Extension::CommentOnCreate to your existing @Plugins line.

Clear your mason cache
    rm -rf /opt/rt4/var/mason_data/obj
Restart your webserver

CONFIGURATION ^

Optional configuration options to control the width and height of the Comment textbox:

    Set($CommentOnCreateWidth, 80);
    Set($CommentOnCreateHeight, 190);

These only apply if you have MessageBoxRichText enabled; otherwise it will inherit the global MessageBoxRichTextHeight attribute.

AUTHOR ^

Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS ^

All bugs should be reported via email to

    L<bug-RT-Extension-CommentOnCreate@rt.cpan.org|mailto:bug-RT-Extension-CommentOnCreate@rt.cpan.org>

or via the web at

    L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-CommentOnCreate>.

LICENSE AND COPYRIGHT ^

This software is Copyright (c) 2014 by Best Practical Solutions

This is free software, licensed under:

  The GNU General Public License, Version 2, June 1991
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