Kevin Falcone > RT-Extension-CustomFieldsOnUpdate > RT::Extension::CustomFieldsOnUpdate

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RT-Extension-CustomFieldsOnUpdate-0.02.tar.gz

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Module Version: 0.02   Source  

NAME ^

RT::Extension::CustomFieldsOnUpdate - edit ticket's custom fields on reply/comment

DESCRIPTION ^

This extension adds often requested feature - update of ticket's custom fields on reply and comment.

RT VERSION ^

This is for RT 4, solutions for older versions are available on the wiki linked from the CustomFieldsOnUpdate page. http://requesttracker.wikia.com/wiki/CustomFieldsOnUpdate

INSTALLATION ^

perl Makefile.PL
make
make install

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm

If you are using RT 4.2 or greater, add this line:

    Plugin('RT::Extension::CustomFieldsOnUpdate');

For RT 4.0, add this line:

    Set(@Plugins, qw(RT::Extension::CustomFieldsOnUpdate));

or add RT::Extension::CustomFieldsOnUpdate to your existing @Plugins line.

Patch your RT

If you are running RT 4.0.0 - 4.0.2 you need to apply patches/RT-4.0.0-2-edit-ticket-custom-fields-in-table.patch. This change is part of RT 4.0.3 and later.

    patch -p1 < /path/to/RT-4.0.0-2-edit-ticket-custom-fields-in-table.patch
Clear your mason cache
    rm -rf /opt/rt4/var/mason_data/obj
Restart your webserver

AUTHOR ^

Ruslan Zakirov <ruz@bestpractical.com> Kevin Falcone <falcone@bestpractical.com>

BUGS ^

All bugs should be reported via email to bug-RT-Extension-CustomFieldsOnUpdate@rt.cpan.org or via the web at rt.cpan.org.

LICENSE AND COPYRIGHT ^

This software is Copyright (c) 2014 by Best Practical Solutions

Under the same terms as perl itself.

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