Applies the current scrip when SLA is not set. Returns true on create, but only if SLA CustomField is applied to the ticket and it has no value set.
To install RT::Extension::SLA, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RT::Extension::SLA
CPAN shell
perl -MCPAN -e shell install RT::Extension::SLA
For more information on module installation, please visit the detailed CPAN module installation guide.