RT::Condition::SLA_RequireDueSet - checks if Due date require update
Checks if Due date require update. This should be done when we create a ticket and it has service level value or when we set service level.
To install RT::Extension::SLA, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RT::Extension::SLA
CPAN shell
perl -MCPAN -e shell install RT::Extension::SLA
For more information on module installation, please visit the detailed CPAN module installation guide.