This module provides a way for a super user to effectively logon as any RT
user without knowing their password. It provides a html form where a super
user can select a user from the list of users he/she wants to become.
This form is provided as a link under Configuration->Tools->Become User
INSTALLING:
1. Unzip the downloaded file
tar xvfz RTx-BecomeUser-1.0.tar.gz
2. cd to the unzipped directory
cd RTx-BecomeUser-1.0
3. Set RTHOME environment variable
export RTHOME=/u01/rt/rt (This will be the RT install directory)
4. Install this module
perl Makefile.PL
make
make install
FILES:
1. html/Admin/Tools/BecomeUser.html
This is the mason template which acts as the main form and sets up
the RT session and pity much does all the work
2. html/Callbacks/BecomeUserCallbacks/Admin/Elements/ToolTabs
This callback adds the Become User link under Configuration->Tools
BUGS/ENHANCEMENTS:
I would love to listen from you about any bugs or enhancements.
Please mail me at poddar007@gmail.com