NAME
RT::Extension::CommentOnCreate - Adds an optional Comment box to Ticket
Creation
INSTALLATION
How to install:
1. perl Makefile.PL
2. make
3. make install (may need root permissions)
4. patch rt
patch -p1 < rt.diff
5. Edit your /opt/rt4/etc/RT_SiteConfig.pm
Set(@Plugins, qw(RT::Extension::CommentOnCreate));
or add RT::Extension::CommentOnCreate to your existing @Plugins line
6. Clear your mason cache
rm -rf /opt/rt4/var/mason_data/obj
7. Restart your webserver
CONFIGURATION
Optional configuration options to control the width and height of the
Comment textbox
Set($CommentOnCreateWidth, 80);
Set($CommentOnCreateHeight, 190);
These only apply if you have MessageBoxRichText enabled, otherwise it
will inherit the global MessageBoxRichTextHeight attribute.
BUGS AND LIMITATIONS
No bugs have been reported.
Please report any bugs or feature requests to
"bug-rt-extension-commentoncreate@rt.cpan.org", or through the web
interface at <http://rt.cpan.org>.
AUTHOR
Kevin Falcone "<falcone@bestpractical.com>"
LICENCE AND COPYRIGHT
Copyright (c) 2010, Best Practical Solutions, LLC. All rights reserved.
This module is free software; you can redistribute it and/or modify it
under the terms of version 2 of the GNU General Public License.
DISCLAIMER OF WARRANTY
BECAUSE THIS SOFTWARE IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY
FOR THE SOFTWARE, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN
OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES
PROVIDE THE SOFTWARE "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH
YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
NECESSARY SERVICING, REPAIR, OR CORRECTION.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING
WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR
REDISTRIBUTE THE SOFTWARE AS PERMITTED BY THE ABOVE LICENCE, BE LIABLE
TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING
RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A
FAILURE OF THE SOFTWARE TO OPERATE WITH ANY OTHER SOFTWARE), EVEN IF
SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.