%# BEGIN BPS TAGGED BLOCK {{{
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%# <jesse@bestpractical.com>
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%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
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%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
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%# END BPS TAGGED BLOCK }}}
<& /Elements/TracHeader &>
<div id="main">
<script type="text/javascript">
addEvent(window, 'load', function() { document.getElementById('summary').focus()});
</script>
<div id="ctxtnav" class="nav"></div>
<div id="content" class="ticket">
<form action="<%$RT::WebPath%>/Ticket/Create.html" method="POST" enctype="multipart/form-data" name="TicketCreate">
<input type="hidden" class="hidden" Name="id" value="new" />
<div id="Ticket-Create-basics">
<a name="basics"></a>
<fieldset id="Basic">
<&| /Widgets/TitleBox, title => loc("Create a new ticket") &>
<table border="0" cellpadding="0" cellspacing="0">
<tr><td class="label"><&|/l&>Queue</&>:</td>
<td class="value"><% $QueueObj->Name %>
<input type="hidden" class="hidden" name="Queue" Value="<%$QueueObj->Name%>">
</td>
<td class="label"><&|/l&>Status</&>:
</td>
<td class="value">
<& /Elements/SelectStatus, Name => "Status", Default => $ARGS{Status}||'new', DefaultValue => 0 &>
</td>
<td class="label">
<&|/l&>Owner</&>:
</td>
<td class="value">
<& /Elements/SelectOwner, Name => "Owner", QueueObj => $QueueObj, Default => $ARGS{Owner}||$RT::Nobody->Id, DefaultValue => 0 &>
</td>
</tr>
<tr>
<td class="label">
<&|/l&>Requestors</&>:
</td>
<td class="value" colspan="5">
<input name="Requestors" Value="<% ($ARGS{Requestors}) || $session{CurrentUser}->EmailAddress %>" size="40">
</td>
</tr>
<tr>
<td class="labeltop">
<&|/l&>Cc</&>:
</td>
<td class="value" colspan="5">
<input name="Cc" size="40" value="<% $ARGS{Cc} %>"><br/>
<i><font size="-2">
</font></i>
</td>
</tr>
<tr>
<td class="labeltop">
<&|/l&>Admin Cc</&>:
</td>
<td class="value" colspan="5">
<input name="AdminCc" size="40" value="<% $ARGS{AdminCc} %>" alt=" <&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of administrative email addresses. These people <strong>will</strong> receive future updates.)</&>">
</font></i>
<br/>
<i><font size="-2">
</td>
</tr>
<tr>
<td class="label">
<&|/l&>Subject</&>:
</td>
<td class="value" colspan="5">
<input name="Subject" size="60" maxsize="100" value="<%$ARGS{Subject} || ''%>">
</td>
</tr>
</fieldset>
<tr>
<td colspan="6">
<& /Ticket/Elements/EditCustomFields, QueueObj => $QueueObj &>
</td>
</tr>
% if ($TxnCFs->Count) {
% while (my $CF = $TxnCFs->Next()) {
<tr>
<td align="RIGHT"><% $CF->Name %>:</td>
<td><& /Elements/EditCustomField, CustomField => $CF, NamePrefix =>
"Object-RT::Transaction--CustomField-" &><em><% $CF->FriendlyType %></em></td>
</td></tr>
% }
% }
<tr>
% if (exists $session{'Attachments'}) {
<td class="label">
<&|/l&>Attached file</&>:
</td>
<td colspan="5">
<&|/l&>Check box to delete</&><br/>
% foreach my $attach_name (keys %{$session{'Attachments'}}) {
<input type="checkbox" class="checkbox" name="DeleteAttach-<%$attach_name%>" value="1"><%$attach_name%><br />
% } # end of foreach
</td>
</tr>
<tr>
% } # end of if
<td>
<&|/l&>Attach file</&>:
</td>
<td class="value" colspan="5">
<input type="FILE" name="Attach">
<input type="SUBMIT" class="button" name="AddMoreAttach" value="<&|/l&>Add More Files</&>">
</td>
</tr>
<tr>
<td colspan="6">
<&|/l&>Describe the issue below</&>:<br/>
% if (exists $ARGS{Content}) {
<& /Elements/MessageBox, Default => $ARGS{Content}, IncludeSignature => 0 &>
% } else {
<& /Elements/MessageBox, QuoteTransaction => $QuoteTransaction &>
%}
<br/>
</td>
</tr>
<tr>
<td align="RIGHT" colspan="2">
</td>
</tr>
</table>
</&>
<& /Elements/Submit, Label => loc("Create")&>
</div>
<div id="Ticket-Create-details">
<a name="details"></a>
<table width="100%" border="0">
<tr>
<td width="50%" valign="TOP">
<&| /Widgets/TitleBox, title => loc('The Basics'),
title_class=> 'inverse',
color => "#993333" &>
<table border="0">
<tr><td align="right"><&|/l&>Priority</&>:</td><td><input size="3" name="InitialPriority" value="<% $ARGS{InitialPriority} ? $ARGS{InitialPriority} : $QueueObj->InitialPriority %>"></td></tr>
<tr><td align="right"><&|/l&>Final Priority</&>:</td><td><input size="3" name="FinalPriority" value="<% $ARGS{FinalPriority} ? $ARGS{FinalPriority} : $QueueObj->FinalPriority %>"></td></tr>
<tr><td align="right"><&|/l&>Time Estimated</&>:</td>
<td>
<input size="3" name="TimeEstimated" value="<%$ARGS{TimeEstimated}%>" />
<& /Elements/SelectTimeUnits, Name =>'TimeEstimated-TimeUnits' &>
</td></tr>
<tr><td align="RIGHT"><&|/l&>Time Worked</&>:</td>
<td>
<input size="3" name="TimeWorked" value="<%$ARGS{TimeWorked}%>" />
<& /Elements/SelectTimeUnits, Name =>'TimeWorked-TimeUnits' &>
</td></tr>
<tr>
<td align="RIGHT"><&|/l&>Time Left</&>:</td>
<td><input size="3" name="TimeLeft" value="<%$ARGS{TimeLeft}%>" />
<& /Elements/SelectTimeUnits, Name =>'TimeLeft-TimeUnits' &>
</td></tr>
</table>
</&>
<br>
<&|/Widgets/TitleBox, title => loc("Dates"),
title_class=> 'inverse',
color => "#663366" &>
<table>
<tr><td class="label"><&|/l&>Starts</&>:</td><td><& /Elements/SelectDate, Name => "Starts", Value => $ARGS{Starts}, Default => '' &></td></tr>
<tr><td class="label"><&|/l&>Due</&>:</td><td><& /Elements/SelectDate, Name => "Due", Value => $ARGS{Due}, Default => '' &></td></tr>
</table>
</&>
<br />
</td>
<td valign="TOP">
<&| /Widgets/TitleBox, title => loc('Links'), title_class=> 'inverse' &>
<em><&|/l&>(Enter ticket ids or URLs, separated with spaces)</&></em>
<table border="0">
<tr><td align="RIGHT"><&|/l&>Depends on</&></td><td><input size="10" name="new-DependsOn" value="<% $ARGS{'new-DependsOn'} %>"></td></tr>
<tr><td align="RIGHT"><&|/l&>Depended on by</&></td><td><input size="10" name="DependsOn-new" value="<% $ARGS{'DependsOn-new'} %>"></td></tr>
<tr><td align="RIGHT"><&|/l&>Parents</&></td><td><input size="10" name="new-MemberOf" value="<% $ARGS{'new-MemberOf'} %>"></td></tr>
<tr><td align="RIGHT"><&|/l&>Children</&></td><td><input size="10" name="MemberOf-new" value="<% $ARGS{'MemberOf-new'} %>"></td></tr>
<tr><td align="RIGHT"><&|/l&>Refers to</&></td><td><input size="10" name="new-RefersTo" value="<% $ARGS{'new-RefersTo'} %>"></td></tr>
<tr><td align="RIGHT"><&|/l&>Referred to by</&></td><td><input size="10" name="RefersTo-new" value="<% $ARGS{'RefersTo-new'} %>"></td></tr>
</table>
</&>
<br/>
</td>
</tr>
</table>
<& /Elements/Submit, Label => loc("Create") &>
</div>
</form>
<%INIT>
my @results;
my $QueueObj = new RT::Queue($session{'CurrentUser'});
$QueueObj->Load($Queue) || Abort(loc("Queue could not be loaded."));
my $CFs = $QueueObj->TicketCustomFields();
my $TxnCFs = $QueueObj->TicketTransactionCustomFields();
my $ValidCFs = $m->comp(
'/Elements/ValidateCustomFields',
CustomFields => $CFs,
ARGSRef => \%ARGS
);
# if no due date has been set explicitly, then use the
# queue's default if it exists
if ($QueueObj->DefaultDueIn && !$ARGS{'Due'}) {
my $default_due = RT::Date->new($session{'CurrentUser'});
$default_due->SetToNow();
$default_due->AddDays($QueueObj->DefaultDueIn);
$ARGS{'Due'} = $default_due->ISO();
}
# {{{ deal with deleting uploaded attachments
foreach my $key (keys %ARGS) {
if ($key =~ m/^DeleteAttach-(.+)$/) {
delete $session{'Attachments'}{$1};
}
$session{'Attachments'} = { %{$session{'Attachments'} || {}} };
}
# {{{ store the uploaded attachment in session
if ($ARGS{'Attach'}) { # attachment?
$session{'Attachments'} = {} unless defined $session{'Attachments'};
my $subject = "$ARGS{'Attach'}";
# strip leading directories
$subject =~ s#^.*[\\/]##;
my $attachment = MakeMIMEEntity(
Subject => $subject,
Body => "",
AttachmentFieldName => 'Attach'
);
$session{'Attachments'} = { %{$session{'Attachments'} || {}},
$ARGS{'Attach'} => $attachment };
}
# }}}
# delete temporary storage entry to make WebUI clean
unless (keys %{$session{'Attachments'}} and $ARGS{'id'} eq 'new') {
delete $session{'Attachments'};
}
# }}}
if ((!exists $ARGS{'AddMoreAttach'}) and ($ARGS{'id'} eq 'new')) { # new ticket?
if ($ValidCFs) {
$m->comp('Display.html', %ARGS);
$RT::Logger->crit("After display call; error is $@");
$m->abort();
}
else {
# Invalid CFs
while (my $CF = $CFs->Next) {
my $msg = $m->notes('InvalidField-' . $CF->Id) or next;
push @results, $CF->Name . ': ' . $msg;
}
}
}
my $actions = {
A => {
html => q[<a href="#basics" onclick="return switchVisibility('Ticket-Create-basics','Ticket-Create-details');">] . loc('Show basics') . q[</a>],
},
B => {
html => q[<a href="#details" onclick="return switchVisibility('Ticket-Create-details','Ticket-Create-basics');">] . loc('Show details') . q[</a>],
},
};
</%INIT>
<%ARGS>
$DependsOn => undef
$DependedOnBy => undef
$MemberOf => undef
$QuoteTransaction => undef
$Queue => undef
</%ARGS>