<html>
<head>
<title>Create a Ticket</title>
</head>
<body bgcolor="#ffffff">
<h1>Error</h1>
<p>I encountered an error while trying to process '[% action %]':<br>
[% error_msg %]</p>
</body>
</html><html>
<head>
<title>Create a Ticket</title>
</head>
<body bgcolor="#ffffff">
<h1>Error</h1>
<p>I encountered an error while trying to process '[% action %]':<br>
[% error_msg %]</p>
</body>
</html>