<%init>
return unless $ARGS{'Queue'} =~ /^(Incidents|Incident Reports|Investigations)$/i;
return unless ($ARGS{'Incident'} || $ARGS{'Child'} || $ARGS{'Parent'});
my $ticket = RT::Ticket->new($session{'CurrentUser'});
my $tid = $ARGS{'Incident'} || $ARGS{'Child'} || $ARGS{'Parent'};
$ticket->Load($tid);
$ARGSRef->{Content} = $ticket->IODEF();
$ARGSRef->{Subject} = $ticket->Subject();
</%init>
<%args>
$ARGSRef => {}
</%args>