README
ctserver package
David Rowe 19/10/01 david@voicetronix.com.au

INTRODUCTION

A client/server library for rapid Computer Telephony (CT) application 
development in Perl.  It uses Voicetronix hardware, and runs under Linux.

QUICKSTART

1. Install the Voicetronix card.
2. Install the Voicetronix driver.
3. make; make install
4. cd CTPort; perl Makefile.PL; make install
4. In console 1, start the server:
   ./ctserver
5. In console 2, start the sample client:
   cd CTPort/samples
   ./playrec.pl
6. Dial a phone line connected to port 1 of the Voicetronix card.

NOTES

- client talks to server via TCP/IP
- there is one client process per line
- single server process (ctserver) handles multiple lines
- uses TCP/IP ports 1200..1203 for ports 1..4 of the CT card

MANIFEST

CTPort/        client-side Perl module, tests and samples
ctserver.cpp   server source, start ctserver before running any client scripts
UsEngM         audio files (borrowed from Bayonne - thanks David Sugar)
CTPort/samples several sample applications:
	       playrec.pl	    Plays and records files
	       dialout.pl           Outbound dialling
               clickcall.pl         Web-based click-call application

DOCUMENTATION

- after installing 'man Telephony::CTPort' or 'perldoc Telephony::CTPort'
- this file
- Also see CTPort/CTPort.pm & samples

PROGRAMMING MODEL

The programming model is based on the ccscript language developed by David 
Sugar for the IVR server Bayonne.  David has developed this new scripting 
language that enables elegant implementations of IVR menus.  For other tasks,
Bayonne has the ability to shell out to other languages.  Typical Bayonne
applications use ccscript for menus, then shell out to Perl for other
tasks such as database lookup, and complicated logic.

The ctserver package uses a variation of this approach.  Rather than writing a
new language, the advantages of the ccscript programming model have been 
imported into a powerful existing language (Perl) by writing a small module.
This allows CT applications to be written entirely in one language.  

The result is an easy way to write CT applications.  Perl is a very useful
language for CT, the author has found it possible to write CT 
applications in a fraction of the time it takes in C/C++.  This approach
could also be extended to other languages (LISP, Python etc) by writing
appropriate client-side libraries.

There is a single Perl process for each line.  To support multiple lines, 
start multiple Perl processes, one for each line.  

Some features of the programming model are:
- play and ctsleep block unless a DTMF key is pressed
- once a key has been pressed they will not block until clear is called
- see the samples and Telephony::CTPort documentation for more info

PROTOCOL

The protocol between the clients and servers is a simple text protocol.

FUTURE WORK

- write a Python version of the server library to enable Python CT development
- write more sample applications
- write servers for different CT cards
- write a server that uses /dev/dsp rather than a CT card
- modify client/serer protocol to be compatible with telnet
 
CREDITS

David Sugar   - designed the ccscript programming model, provided voice files
	        via Bayonne.
Rich Bodo     - ideas on TOSI architecture and client/server model
Dave Bakhash  - ideas on client/server model using LISP

REFERENCES

Bayonne....: www.gnu.org/software/bayonne/bayonne.html
Voicetronix: www.voicetronix.com.au