NAME

RT-Extension-ManageAutoCreatedUsers - Manage auto-created users

DESCRIPTION

This extension provides a tool to easy the management of auto-created users.

For each auto-created user, the tool shows tickets that they are a watcher of, and offer the choice of:

No action

Shred, replacing with an alternate user

Shred entirely

Merge with an alternate user

Mark as valid

The tool attempts to supply a suggested user to merge into based on a simple heuristic which assumes the correct email address from the RTxAutoUserMailDomain config option. If any of the options are selected, the user will not appear in the listing again.

RT VERSION

Works with RT 4.2

INSTALLATION

perl Makefile.PL

make

make install

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm

Add this line:

    Set(@Plugins, qw(RT::Extension::ManageAutoCreatedUsers));

or add RT::Extension::ManageAutoCreatedUsers to your existing @Plugins line.

Clear your mason cache

    rm -rf /opt/rt4/var/mason_data/obj

Restart your webserver

AUTHOR

Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS

All bugs should be reported via email to bug-RT-Extension-ManageAutoCreatedUsers@rt.cpan.org or via the web at rt.cpan.org.

LICENSE AND COPYRIGHT

Copyright Best Practical Solutions, LLC.

This is free software, licensed under:

  The GNU General Public License, Version 2, June 1991