RT-Extension-QuickAssign - Add owner change links on ticket display page
For tickets that are currently unowned, this extension provides an "Assign..." menu under the Actions menu, allowing users with sufficient rights to quickly assign the owner to any of the possible owners for a ticket.
Generating the list of potential owners for a ticket may have a performance impact for some installations.
Works with RT 4.0 and 4.2
perl Makefile.PL
make
make install
May need root permissions
If you are using RT 4.2 or greater, add this line:
Plugin('RT::Extension::QuickAssign');
For RT 4.0, add this line:
Set(@Plugins, qw(RT::Extension::QuickAssign));
or add RT::Extension::QuickAssign to your existing @Plugins line.
RT::Extension::QuickAssign
@Plugins
rm -rf /opt/rt4/var/mason_data/obj
Best Practical Solutions, LLC <modules@bestpractical.com>
All bugs should be reported via email to
L<bug-RT-Extension-QuickAssign@rt.cpan.org|mailto:bug-RT-Extension-QuickAssign@rt.cpan.org>
or via the web at
L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-QuickAssign>.
This software is Copyright (c) 2014 by Best Practical Solutions, LLC
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991
To install RT::Extension::QuickAssign, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RT::Extension::QuickAssign
CPAN shell
perl -MCPAN -e shell install RT::Extension::QuickAssign
For more information on module installation, please visit the detailed CPAN module installation guide.