Jonathan Leffler > DBD-Informix-2011.0612 > InformixTechSupport

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NAME ^

InformixTechSupport - Technical Support tool for IBM Informix Database Driver for Perl DBI

SYNOPSIS ^

InformixTechSupport -V

InformixTechSupport -v [ Perl | DBI | DBD::Informix | ESQL/C ]

InformixTechSupport -b [ABCD] [test ...]

InformixTechSupport -w

DESCRIPTION ^

The InformixTechSupport script is used for a variety of purposes related to technical support of IBM Informix Database Driver for Perl DBI Version 2011.0612 (2011-06-12).

CHECKING SOFTWARE VERSIONS

Use InformixTechSupport -V to discover the version number of each of the components listed in the next section.

CHECKING VERSIONS OF SPECIFIC COMPONENTS

Use InformixTechSupport -v component to discover the version number of a component used by DBD::Informix.

The valid component names are:

Other component names are silently ignored.

CREATING A BUG REPORT

Use InformixTechSupport -b [class] [tests ...] to create a basic bug report. The file Notes/bug.reports contains detailed information about the classes of bug reports (which are A, B, C, and D). If you have a class D bug, then you can list the specific test(s) which are failing on the command line.

The output contains most of the information that will be needed to debug your problem. If your problem is not with the standard tests, then you should aim to create a standalone reproduction of your problem and include that test with your bug report.

CREATING A REPORT THAT IT WORKS

Use InformixTechSupport -w to create a report that IBM Informix Database Driver for Perl DBI Version 2011.0612 (2011-06-12) works. You may need to edit the output; you may certainly add comments in the 'Optional comments' section. The output is written to standard output only. It is never sent anywhere unless you actually choose to send it.

If you do send the report, please put "DBD::Informix - It Works" in the subject line and send the report to dbdinfmx@us.ibm.com (this is a change of email address from the instructions in the 1.00.PC2 version of DBD::Informix).

AUTHOR ^

Jonathan Leffler <jleffler@us.ibm.com>

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