RT::Extension::CustomFieldsOnUpdate - edit ticket's custom fields on reply/comment
This extension adds often requested feature - update of ticket's custom fields on reply and comment.
This is for RT 4.0.x, solutions for older versions available on the wiki, start from CustomFieldsOnUpdate page .
It's sad but RT 4.0.0 - 4.0.2 miss a tiny feature, so you have to apply patches/RT-4.0.0-2-edit-ticket-custom-fields-in-table.patch. This change is part of RT 4.0.3.
Otherwise installation is common:
perl Makefile.PL make make install
Register 'RT::Extension::CustomFieldsOnUpdate' in the site config;
Set(@Plugins, qw( RT::Extension::CustomFieldsOnUpdate ... other plugins you may have ... ));
Ruslan Zakirov <firstname.lastname@example.org>
Under the same terms as perl itself.