RT::Extension::CustomFieldsOnUpdate - edit ticket's custom fields on reply/comment
This extension adds often requested feature - update of ticket's custom fields on reply and comment.
This is for RT 4.0.x, solutions for older versions available on the wiki, start from CustomFieldsOnUpdate page [1].
[1] http://requesttracker.wikia.com/wiki/CustomFieldsOnUpdate
It's sad but RT 4.0.0 - 4.0.2 miss a tiny feature, so you have to apply patches/RT-4.0.0-2-edit-ticket-custom-fields-in-table.patch. This change is part of RT 4.0.3.
Otherwise installation is common:
perl Makefile.PL make make install
Register 'RT::Extension::CustomFieldsOnUpdate' in the site config;
Set(@Plugins, qw( RT::Extension::CustomFieldsOnUpdate ... other plugins you may have ... ));
Ruslan Zakirov <ruz@bestpractical.com>
Under the same terms as perl itself.
To install RT::Extension::CustomFieldsOnUpdate, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RT::Extension::CustomFieldsOnUpdate
CPAN shell
perl -MCPAN -e shell install RT::Extension::CustomFieldsOnUpdate
For more information on module installation, please visit the detailed CPAN module installation guide.