Thomas Sibley > RT-Extension-LDAPImport-0.33_02 > RT::Extension::LDAPImport

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Module Version: 0.33_02   Source   Latest Release: RT-Extension-LDAPImport-0.35

NAME ^

RT::Extension::LDAPImport - Import Users from an LDAP store

SYNOPSIS ^

In RT_SiteConfig.pm:

    Set($LDAPHost,'my.ldap.host')
    Set($LDAPUser,'me');
    Set($LDAPPassword,'mypass');
    Set($LDAPFilter, '(&(cn = users))');
    Set($LDAPMapping, {Name         => 'uid', # required
                       EmailAddress => 'mail',
                       RealName     => 'cn',
                       WorkPhone    => 'telephoneNumber',
                       Organization => 'departmentName'});
    
    # Add to any existing plugins
    Set(@Plugins, qw(RT::Extension::LDAPImport));
    
    # If you want to sync Groups RT <-> LDAP
    
    Set($LDAPGroupBase, 'ou=Groups,o=Our Place');
    Set($LDAPGroupFilter, '(&(cn = Groups))');
    Set($LDAPGroupMapping, {Name               => 'cn',
                            Member_Attr        => 'member',
                            Member_Attr_Value  => 'dn' });

Running the import:

    # Run a test import
    /opt/rt4/local/plugins/RT-Extension-LDAPImport/bin/rtldapimport \
    --debug > ldapimport.debug 2>&1
    
    # Run for real, possibly put in cron
    /opt/rt4/local/plugins/RT-Extension-LDAPImport/bin/rtldapimport \
    --import

CONFIGURATION ^

All of the configuration for the importer goes your RT_SiteConfig.pm file. Some of these values pass through to Net::LDAP so you can check there for valid values and more advanced options.

Set($LDAPHost,'our.ldap.host');

Hostname or ldap(s):// uri:

Set($LDAPUser, 'uid=foo,ou=users,dc=example,dc=com');

Your LDAP username or DN. If unset, we'll attempt an anonymous bind.

Set($LDAPPassword, 'ldap pass');

Your LDAP password.

Set($LDAPBase, 'ou=People,o=Our Place');

Base object to search from.

Set($LDAPFilter, '(&(cn = users))');

The LDAP search filter to apply (in this case, find all the users).

Set($LDAPMapping...
    Set($LDAPMapping, {Name         => 'uid',
                       EmailAddress => 'mail',
                       RealName     => 'cn',
                       WorkPhone    => 'telephoneNumber',
                       Organization => 'departmentName'});

This provides the mapping of attributes in RT to attribute in LDAP. Only Name is required for RT.

The LDAP attributes can also be an arrayref of LDAP fields

    WorkPhone => [qw/CompanyPhone Extension/]

which will be concatenated together with a space.

The LDAP attribute can also be a subroutine reference that returns either an arrayref or a list of attributes.

The keys in the mapping (i.e. the RT fields, the left hand side) may be a user custom field name prefixed with UserCF., for example 'UserCF.Employee Number' => 'employeeId'. Note that this only adds values at the moment, which on single value CFs will remove any old value first. Multiple value CFs may behave not quite how you expect. If the attribute no longer exists on a user in LDAP, it will be cleared on the RT side as well.

You may also prefix any RT custom field name with CF. inside your mapping to add available values to a Select custom field. This effectively takes user attributes in LDAP and adds the values as selectable options in a CF. It does not set a CF value on any RT object (User, Ticket, Queue, etc). You might use this to populate a ticket Location CF with all the locations of your users so that tickets can be associated with the locations in use.

Set($LDAPCreatePrivileged, 1);

By default users are created as Unprivileged, but you can change this by setting $LDAPCreatePrivileged to 1.

Set($LDAPGroupName,'My Imported Users');

The RT Group new and updated users belong to. By default, all users added or updated by the importer will belong to the 'Imported from LDAP' group.

Set($LDAPSkipAutogeneratedGroup, 1);

Set this to true to prevent users from being automatically added to the group configured by $LDAPGroupName.

Set($LDAPUpdateUsers, 1);

By default, existing users are skipped. If you turn on LDAPUpdateUsers, we will clobber existing data with data from LDAP.

Set($LDAPUpdateOnly, 1);

By default, we create users who don't exist in RT but do match your LDAP filter and obey $LDAPUpdateUsers for existing users. This setting updates existing users, overriding $LDAPUpdateUsers, but won't create new users who are found in LDAP but not in RT.

Set($LDAPGroupBase, 'ou=Groups,o=Our Place');

Where to search for groups to import.

Set($LDAPGroupFilter, '(&(cn = Groups))');

The search filter to apply.

Set($LDAPGroupMapping...
    Set($LDAPGroupMapping, {Name               => 'cn',
                            Member_Attr        => 'member',
                            Member_Attr_Value  => 'dn' });

A mapping of RT attributes to LDAP attributes to identify group members. Name will become the name of the group in RT, in this case pulling from the cn attribute on the LDAP group record returned.

Member_Attr is the field in the LDAP group record the importer should look at for group members. These values (there may be multiple members) will then be compared to the RT user name, which came from the LDAP user record.

Member_Attr_Value, which defaults to 'dn', specifies where on the LDAP user record the importer should look to compare the member value. A match between the member field on the group record and this identifier (dn or other LDAP field) on a user record means the user will be added to that group in RT.

You can provide a Description key which will be added as the group description in RT. The default description is 'Imported from LDAP'.

Set($LDAPSizeLimit, 1000);

You can set this value if your LDAP server has result size limits.

Mapping Groups Between RT and LDAP ^

If you are using the importer, you likely want to manage access via LDAP by putting people in groups like 'DBAs' and 'IT Support', but also have groups for other non-RT related things. In this case, you won't want to create all of your LDAP groups in RT. To limit the groups that get mirrored, construct your $LDAPGroupFilter as an OR (|) with all of the RT groups you want to mirror from LDAP. For example:

    Set($LDAPGroupBase, 'OU=Groups,OU=Company,DC=COM');
    Set($LDAPGroupFilter, '(|(CN=DBAs)(CN=IT Support))');

The importer will then import only the groups that match. In this case, import means:

The import script will also issue a warning if a user isn't found in RT, but this should only happen when testing. When running with --import on, users are created before groups are processed, so all users (group members) should exist unless there are inconsistencies in your LDAP configuration.

Running the Import ^

Executing rtldapimport will run a test that connects to your LDAP server and prints out a list of the users found. To see more about these users, and to see more general debug information, include the --debug flag.

That debug information is also sent to the RT log with the debug level. Errors are logged to the screen and to the RT log.

Executing rtldapimport with the --import flag will cause it to import users into your RT database. It is recommended that you make a database backup before doing this. If your filters aren't set properly this could create a lot of users or groups in your RT instance.

RT Versions ^

The importer works with RT 3.8 and newer including RT 4.

It may work with RT 3.6.

LDAP Filters ^

The ldapsearch utility in openldap can be very helpful while refining your filters.

METHODS ^

connect_ldap

Relies on the config variables $RT::LDAPHost, $RT::LDAPUser and $RT::LDAPPassword being set in your RT Config files.

 Set($LDAPHost,'my.ldap.host')
 Set($LDAPUSER,'me');
 Set($LDAPPassword,'mypass');

LDAPUser and LDAPPassword can be blank, which will cause an anonymous bind.

LDAPHost can be a hostname or an ldap:// ldaps:// uri.

run_user_search

Set up the appropriate arguments for a listing of users.

_run_search

Executes a search using the provided base and filter.

Will connect to LDAP server using connect_ldap.

Returns an array of Net::LDAP::Entry objects, possibly consolidated from multiple LDAP pages.

import_users import => 1|0

Takes the results of the search from run_search and maps attributes from LDAP into RT::User attributes using $RT::LDAPMapping. Creates RT users if they don't already exist.

With no arguments, only prints debugging information. Pass --import to actually change data.

$RT::LDAPMapping> should be set in your RT_SiteConfig.pm file and look like this.

 Set($LDAPMapping, { RTUserField => LDAPField, RTUserField => LDAPField });

RTUserField is the name of a field on an RT::User object LDAPField can be a simple scalar and that attribute will be looked up in LDAP.

It can also be an arrayref, in which case each of the elements will be evaluated in turn. Scalars will be looked up in LDAP and concatenated together with a single space.

If the value is a sub reference, it will be executed. The sub should return a scalar, which will be examined. If it is a scalar, the value will be looked up in LDAP. If it is an arrayref, the values will be concatenated together with a single space.

By default users are created as Unprivileged, but you can change this by setting $LDAPCreatePrivileged to 1.

_import_user

The user has run us with --import, so bring data in.

_cache_user ldap_entry => Net::LDAP::Entry, [user => { ... }]

Adds the user to a global cache which is used when importing groups later.

Optionally takes a second argument which is a user data object returned by _build_user_object. If not given, _cache_user will call _build_user_object itself.

Returns the user Name.

_check_ldap_mapping

Returns true is there is an LDAPMapping configured, returns false, logs an error and disconnects from ldap if there is no mapping.

_build_user_object

Utility method which wraps _build_object to provide sane defaults for building users. It also tries to ensure a Name exists in the returned object.

_build_object

Builds up data from LDAP for importing Returns a hash of user or group data ready for RT::User::Create or RT::Group::Create.

_parse_ldap_mapping

Internal helper function for import_user. If we're passed an arrayref, it will recurse over each of the elements in case one of them is another arrayref or subroutine.

If we're passed a subref, it executes the code and recurses over each of the returned values so that a returned array or arrayref will work.

If we're passed a scalar, returns that.

Returns a list of values that need to be concatenated together.

create_rt_user

Takes a hashref of args to pass to RT::User::Create Will try loading the user and will only create a new user if it can't find an existing user with the Name or EmailAddress arg passed in.

If the $LDAPUpdateUsers variable is true, data in RT will be clobbered with data in LDAP. Otherwise we will skip to the next user.

If $LDAPUpdateOnly is true, we will not create new users but we will update existing ones.

update_rt_user

Takes a hash with a user object as user and a hashref of updated values as info. Mimics RT::Record's Update method, but without side-effects of newline normalization.

add_user_to_group

Adds new users to the group specified in the $LDAPGroupName variable (defaults to 'Imported from LDAP'). You can avoid this if you set $LDAPSkipAutogeneratedGroup.

setup_group

Pulls the $LDAPGroupName object out of the DB or creates it if we need to do so.

add_custom_field_value

Adds values to a Select (one|many) Custom Field. The Custom Field should already exist, otherwise this will throw an error and not import any data.

This could probably use some caching.

update_object_custom_field_values

Adds CF values to an object (currently only users). The Custom Field should already exist, otherwise this will throw an error and not import any data.

Note that this code only adds values at the moment, which on single value CFs will remove any old value first. Multiple value CFs may behave not quite how you expect.

import_groups import => 1|0

Takes the results of the search from run_group_search and maps attributes from LDAP into RT::Group attributes using $RT::LDAPGroupMapping.

Creates groups if they don't exist.

Removes users from groups if they have been removed from the group on LDAP.

With no arguments, only prints debugging information. Pass --import to actually change data.

run_group_search

Set up the appropriate arguments for a listing of users.

_import_group

The user has run us with --import, so bring data in.

create_rt_group

Takes a hashref of args to pass to RT::Group::Create Will try loading the group and will only create a new group if it can't find an existing group with the Name or EmailAddress arg passed in.

If $LDAPUpdateOnly is true, we will not create new groups but we will update existing ones.

There is currently no way to prevent Group data from being clobbered from LDAP.

add_group_members

Iterate over the list of values in the Member_Attr LDAP entry. Look up the appropriate username from LDAP. Add those users to the group. Remove members of the RT Group who are no longer members of the LDAP group.

_show_group

Show debugging information about the group record we're going to import when the groups reruns us with --import.

disconnect_ldap

Disconnects from the LDAP server.

Takes no arguments, returns nothing.

Utility Functions ^

screendebug

We always log to the RT log file with level 'debug'. This duplicates the messages to the screen.

BUGS AND LIMITATIONS ^

No bugs have been reported.

Please report any bugs or feature requests to bug-rt-extension-ldapimport@rt.cpan.org, or through the web interface at http://rt.cpan.org.

AUTHOR ^

Kevin Falcone <falcone@bestpractical.com>

LICENCE AND COPYRIGHT ^

Copyright (c) 2007-2012, Best Practical Solutions, LLC. All rights reserved.

This module is free software; you can redistribute it and/or modify it under the same terms as Perl itself. See perlartistic.

DISCLAIMER OF WARRANTY ^

BECAUSE THIS SOFTWARE IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE SOFTWARE, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE SOFTWARE "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE SOFTWARE AS PERMITTED BY THE ABOVE LICENCE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE SOFTWARE TO OPERATE WITH ANY OTHER SOFTWARE), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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