RT-Extension-QuickReassign - Allow members of a specified group to reassign ticket owners without stealing the ticket first
May need root permissions
Add this line:
Set(@Plugins, qw(RT::Extension::QuickReassign));
or add RT::Extension::QuickReassign to your existing @Plugins line.
RT::Extension::QuickReassign
@Plugins
Configure the group you wish to let quickly reassign tickets:
Set($QuickReassignGroup, 'My Group Name');
rm -rf /opt/rt4/var/mason_data/obj
Thomas Sibley <trs@bestpractical.com>
This software is copyright (c) 2011 by Best Practical Solutions.
This is free software; you can redistribute it and/or modify it under the same terms as the Perl 5 programming language system itself.
To install RT::Extension::QuickReassign, copy and paste the appropriate command in to your terminal.
cpanm
cpanm RT::Extension::QuickReassign
CPAN shell
perl -MCPAN -e shell install RT::Extension::QuickReassign
For more information on module installation, please visit the detailed CPAN module installation guide.