| This Release | RT-Extension-SLA-0.05_02 | [Download] [Browse] | 27 Jun 2012 ** DEVELOPER RELEASE ** | ||||
| Latest Release | RT-Extension-SLA-0.07 | [Download] [Browse] | 29 Jun 2012 | ||||
| Other Releases | |||||||
| Links | [ Discussion Forum ] [ View/Report Bugs (1) ] [ Dependencies ] [ Other Tools ] | ||||||
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| License | gpl2 | ||||||
| Special Files |
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| RT::Action::SLA | base class for all actions in the extension | ||
| RT::Action::SLA_SetDefault | set default SLA value | ||
| RT::Action::SLA_SetDue | |||
| RT::Action::SLA_SetStarts | set starts date field of a ticket according to SLA | ||
| RT::Condition::SLA | |||
| RT::Condition::SLA_RequireDefault | |||
| RT::Condition::SLA_RequireDueSet | checks if Due date require update | ||
| RT::Condition::SLA_RequireStartsSet | checks if Starts date is not set | ||
| RT::Extension::SLA | Service Level Agreements for RT | 0.05_02 | |
| RT::Extension::SLA::Test |
| RT::Extension::QueueSLA | default SLA for Queue |
