NAME

    RT::Extension::TimeWorkedReport - summary of timespent on ticket for RT4

SUMMARY

This RT extension enables reports on time worked on Tickets by User.

    https://rt.example.com/Tools/Reports/TimeWorkedReport.html 
    

This plugin is configured for RT4. For RT3.x see http://requesttracker.wikia.com/wiki/TimeWorkedReport.

DESCRIPTION

This report allows the user to specify a datetime range and one or more queues, and displays the time worked for each ticket in the selected queue(s) which has > 0 minutes time worked in the datetime range. It will show non-superusers their own report and superusers a report of all users.

It also will allow superusers to organize the report by ticket, with a breakdown of the contributions to that ticket per-person, rather than the default by-person organization.

INSTALL

    perl Makefile.PL
    make
    make install

    # Enable this plugin in your RT_SiteConfig.pm:
    Set(@Plugins, (qw/RT::Extension::TimeWorkedReport/) );

    After restarting RT the TimeWorkedReport will be available under the Tools menu.

SUPPORT

Please report any bugs at either: http://search.cpan.org/dist/RT-Extension-TimeWorkedReport/ https://github.com/coffeemonster/rt-extension-timeworkedreport

SEE ALSO

http://search.cpan.org/dist/RT-Extension-ActivityReports/

LICENSE AND COPYRIGHT

Copyright 2000-2012 Fran Fabrizio <fabrizio-at-uab-dot-edu> CPAN Port for RT4 maintained by Alister West <alister@alisterwest.com>

This program is free software; you can redistribute it and/or modify it under the terms of either: the GNU General Public License as published by the Free Software Foundation; or the Artistic License.

See http://dev.perl.org/licenses/ for more information.

CHANGES

This plugin is a cpan-port of the original wiki extension at http://requesttracker.wikia.com/wiki/TimeWorkedReport

    1.04  2013-05-08 - User dropdown to restrict to user "Alister West"
    1.03  2013-05-01 - Nest children if relation exists "Alister West"
                     - Match versions mentioned in TimeWorkedReport.html
    1.02  2012-12-12 - cpan-dist port by "Alister West"
    1.01  2000- 2012 - Created by "Fran Fabrizio"